Frequently Asked Questions
How much will I save on my utility bills?
Solar thermal systems can provide up to 70% of a households annual domestic hot water requirements and reduce your carbon footprint by up to 25%
Another saving is that a solar thermal system will give a return on its investment unlike a traditional fossil fuel system!
Solar heating does not work properly in the UK?
There is a common misconception that solar heating only works on hot sunny days. Solar technology works all year round and is able to provide a high percentage of your yearly hot water demands. Solar collectors work even if it's freezing cold, all they need is some sunlight and we get enough of that, even on a cloudy day.
Does the system become redundant over the winter months?
No, though the solar radiation levels are not as high over the winter months the system will still pre heat your water. Your main boiler will either not need to run because the water is up to the required temperature or will boost the already heated water to around 60 degrees centigrade. Either way you are saving cost & emissions as your boiler is not having to be worked as hard.
What happens to my boiler?
A solar system works alongside your existing hot water solution. Your boiler will work less to heat your water in winter and little or not at all during the summer.
What about reliability?
The Solar system only has one moving part and that is a standard heating system pump. The pump is generally run at its slowest speed so there is very little to go wrong.
Solar heating systems are too expensive?
Although you could pay over £7000, you can actually have just as good a system installed for between £2800 - £4500. We do not employ salesmen so there is no commission or salary, or a host of office staff to look after the above. You just deal with us, simple and uncomplicated.
Is my solar system covered by a full warranty?
Yes. Our solar hot water system come with a 10 year manufacturers performance warranty as well as are 1 year parts & labour warranty.
Are you insured against loss or damage to my property?
Yes. In the unlikely event of damage, we have £2,000,000 public liability insurance.
When the installation is complete will you leave my property as you found it?
Definitely. Our installation engineers will treat your property with respect and will leave it clean and tidy.
What happens if I have a problem with the system after your engineers have left?
In the unlikely advent of this happening simply call us and we will fix your problem as a matter of priority. After all, we want your system working to its full potential as our reputation is our future.
Who should I call if I need more information or advice once my system is installed?
Once the installation is complete all aspects of the system’s operation will be explained to you prior to us leaving site. We will also leave you a copy of our system manual. We offer free life-time advice on the operation and maintenance of your system, simply email or give us a call.
